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How would you redesign an ATM? Sample: I would eliminate the need for a
physical card an opt for some kind of biometric id such as a retinal
scan or some such. I would orient the display to eliminate the
opportunity for over lookers to view it - i.e.. make it horizontal like a
table. I would eliminate the masking of account information behind
names such as checking, savings, etc. and ensure that at least the
balances are always displayed. This would help eliminate a good deal of
you dont have enough funds-type msgs. Add an Undo capability where
appropriate, i.e. for transfers/deposits. It would also negate any costs
associated with the original transaction. Remember the most common
transactions done by the user and make them macros automatically. |
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